Efficient aftersales management is a key factor for success in many different sectors. What used to be considered no more than a
legal obligation to the customer is evolving increasingly as a sustainable area for growth with attractive returns. In the mechanical
engineering and automotive industries, the value of efficient aftersales management has long since been recognized. This realization
has sharpened awareness of efficiency and performance against the backdrop of the need for new services in a global and complex marketplace.
ebp-consulting helps its clients to fully leverage this potential - from strategy development through to optimization of spare part logistic systems.